Last Updated: June 24, 2025
Welcome to Kulot Pet Supplies! These Terms and Conditions (“Terms”) govern your use of our physical store, website, products, and services (collectively, the “Services”) provided by Kulot Pet Supplies (“we,” “our,” or “us”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.
1. Acceptance of Terms
By accessing and using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Products and Services
Kulot Pet Supplies offers a variety of pet-related products, including but not limited to, pet food, treats, accessories, and other supplies for cats and dogs. While we strive to display accurate product information, including descriptions and pricing, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
3. Pricing and Payments
All prices for products are listed in Philippine Pesos (PHP) unless otherwise stated. Prices are subject to change without notice. We accept various forms of payment as indicated in-store or on our website. For online or delivery orders, payment must be completed before dispatch or upon delivery as agreed. We reserve the right to refuse or cancel any order placed for a product listed at an incorrect price.
4. Orders and Delivery
- Order Acceptance: All orders placed through our Services are subject to acceptance by us. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
- Delivery: We offer delivery services, including third-party providers like Lalamove. While we strive for timely delivery, we are not responsible for delays caused by the delivery service provider or unforeseen circumstances. Risks of loss and title for items purchased pass to you upon our delivery to the carrier.
5. Returns and Refunds
Our return and refund policy is as follows: Items may be returned within 7 days of purchase with a valid receipt and in their original, unopened condition for exchange or store credit. Perishable goods are not eligible for return. For more details, please refer to our in-store policy or contact us directly.
6. User Conduct
You agree to use our Services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Services.
7. Intellectual Property
All content included on our website and in our physical store, such as text, graphics, logos, images, product names, and software, is the property of Kulot Pet Supplies or its content suppliers and protected by intellectual property laws. You may not use any content without our express written permission.
8. Disclaimer of Warranties
Our Services, products, and any content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. Kulot Pet Supplies disclaims all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will be uninterrupted, secure, or error-free.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Kulot Pet Supplies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; or (c) unauthorized access, use, or alteration of your transmissions or content.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.
12. Contact Information
If you have any questions about these Terms, please contact us at:
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Kulot Pet Supplies
- hello@kulotpetsupplies.com
- 09204663056
- Stall #9 F. Manalo Road, cor Pagasa St., Brgy. Navarro, General Trias, Cavite 4107